Terms of Use

The team of Zega Logos strongly recommend all visitors to our website to read and go through our website’s terms and conditions before placing an order with us. Once you settle with us a contract towards our offered services, it is hereby recognized that you have understood and agreed with our terms and conditions.

Usage of Site’s Contents:

Users that visit our website online, do so based on their own sole decision. Any disputes concerning privacy are subjected to our terms and conditions. This also includes the restrictions placed on damages, adjudication of conflicts, and their governing state laws respectively. For any further concerns and issues regarding our Privacy Policy, we encourage clients to contact us at their own conveniences. Our representatives are readily available to offer you our assistance whenever required. We request you to go through our policies every time since they are subject to change without any prior notice.

We keep information regarding the location of our website visitors in order to offer them a personalized experience and also keep a check on the performance factors of our website, such as refresh rates and loading time for our pages. This enables us to keep a quality check on our website and allows us to know which areas of the website are performing well. It is also hereby announced that all visible content, software, programming, images, designs, icons, illustrations, written content, and other materials are all part of our website and hence our intellectual property protected by copyright and trademark laws. We own, control, and have licenses of the aforementioned comprising components.

Our website and all of its comprising components are solely intended for personal and non-commercial use. We request our clients to only download or copy our contents and downloadable materials for their personal use only. There is no transfer of rights or ownership of such material downloadable content. No one is allowed to reproduce our material, publish or distribute it, and sell any of our content.

Testimonials

Every comment, suggestion, feedback, idea, postcard, and other submitted material offered to our Company or on our website in relation to the usage of our website features, are collectively catered to as our own property. With reference to the comments submitted to our Company, we will have exclusive rights, interests, and titles for their usage commercially or otherwise without any limitations. We shall be under no obligation whatsoever:

  • To respond to any user comment(s).
  • To keep comments confidential.
  • To pay a sort of remuneration for any comments.

Electronic Communications

When the client lands on our website and sends us an email to contact us, it is considered an electronic communication with our company. Our company responds to their queries and replies to them through email or by posting notices on our website. The client receives involuntary communication from us electronically. This is viewed as fulfilling all legal requirements and considered equal to any legal statement in writing pertaining to agreements, notices, disclosures, and relevant communication from our company directed towards the client.

Copyrights & Trademarks Protection

It is also hereby announced that all visible content, software, programming, images, designs, icons, illustrations, written content, and other materials are all part of our website and hence our intellectual property protected by the U.S. and international copyright and trademark laws. We own, control, and have licenses of the aforementioned comprising components. All software and software-related elements utilized with our website is the intellectual property of our Company and protected by the U.S. and international copyright laws.

All trademark names mentioned on our website are the actual property belonging to their respective company or its subsidiaries and prohibited to be used for any affiliations or in reference to any product or services which are not a part of the company.

Infringement of Copyrights

The Company itself along with all of its affiliations strongly recommends respecting the intellectual property belonging to others. However in an instance where anyone browsing on our website observes that their work has been reproduced as well as put on display and it represents a violation of copyright laws, then we request them to bring this notice to our awareness by visiting our Notice and Procedure for Making Claims of Copyright Violation page.

Procedure for Making Claims Regarding Copyright Infringement

The Company and its affiliates respect the intellectual property of others. If anyone browsing the site believes that their work has been copied in a way that results in copyright violation, we encourage you to bring this matter to our awareness. Please provide the Company with information about the copyright agent and the written information specified below.

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
  • A description of the copyrighted work that the person claims have been violated.
  • A description of where the material, that the person claims, is copied from and its location on the site, including any other ID number, if applicable.
  • The person's address, telephone number, and e-mail address.
  • A statement by the person that s/he has a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • A statement by the person, made under penalty of perjury, that the above information in the person' notice is accurate and that the person is the copyright owner or authorized to act on the copyright owner's behalf.
    The Company's Copyright Agent for notice of claims of copyright violation on its site can be reached at info@zegalogos.com

Refund Policy

At Zega Logos, we continuously strive to achieve greater levels of satisfaction for our respected customers. In order to accomplish 100% satisfaction from our customers, we provide you with refunds.

In case there is a duplication of charges forwarded to you, due to an error committed through our processing, or if we fail to deliver your actual design requirements and unable to provide you with the design as per the Delivery Policy, then we are liable to offer you a refund for your complete design order amount.

In the scenario where you are observed to be displeased with any of the design services provided by Zega Logos, you are requested to place a refund request with us within the time duration of 5 days after you receive your completed designs from us. However, it should be understood that if we do not receive any such request from you within 5 days after the delivery of your order, then it is mutually assumed that both parties were satisfied regarding the results achieved for the order that was completed y us.

Our refund process goes through the following process:

  1. All request for refunds are offered fulfillment through the subsequently mentioned procedure:
  2. If the refund request is placed before the order is delivered, then the client is liable to pay 10% of the order amount as service and processing charges.
  3. If the refund request is placed within 48 hours, clients will be only eligible for a refund of 66% amount of the order (less 10% amount as service and processing charges).
  4. If the refund request is placed within 48-120 hours after delivery, the client is only eligible to receive a refund for 33% of the total order amount (less 10% amount as service and processing charges).
  5. Refund requests will not be entertained after 120 hours of initial delivery of your order, however, you are encouraged to contact us in case of any concerns.
  6. All requests for refunds are to be communicated directly to Zega Logo’s Support Department. The Company reserves the right to approve or disapprove of your request on an individual case to case basis.
  7. In order to assure that your request for the refund has been approved, you should follow the subsequently mentioned process:
    1. Call us at our toll-free number (888)550-9362
    2. Click Here! To start a Live Chat session with us.
    3. Click Here! To send us an email for the prompt response.
    4. Your request will be processed under our criteria for approval and you will receive an email from our refund department.
  8. Once you have received your refund, all designs and their rights shall be withheld by Zega Logos, and you will be prohibited from using any version of the designs sent by us. We would also like to clarify that:
    1. The design rights for the designs are transferred to the Company, and you will have no direct or indirect right to use any of our content, produced work, or media, nor will you be allowed any ownership and interest of the same.
    2. Zega Logos works closely with the Government Copyright Agencies and hence would share the Copyright Acquisition information for the refunded designs and a restriction for the re-use of the designs as original designs shall be placed on them for the future.
  9. If you have any further concerns and questions regarding our Refund Policy, then please contact us HERE!

  10. Delivery Policy

    We offer you all the designs that are in your order at the specified date and they are delivered to the customer’s designated contact information preferably on their email address. All requests for refunds and revisions are in direct correlation to the date of submission of the order.

    You will receive the order for your customized designs via email within a period of 2 to 3 days after you place the order with us.

    We also offer you a RUSH DELIVERY package by means of which you can receive the samples for you logos first within 24 hours by simply paying us $100 extra! If you require further assistance, we encourage you to contact us. Our 24-hour Customer Support Center will answer all of your queries.

    Revision Policy

    We offer you unlimited revisions guaranteed. You can request us for unlimited free revisions and we will comply with your request by revising the design for you without any additional charges, taking into consideration the fact that core concept for the design remains the same. We will be able to offer you revisions within a time period of 48 hours.

    Applicable Law

    You are required to comply with all applicable laws (including, without limitation, any applicable export controls) in connection with your use of the Service, and such further limitations as may be set forth in any written or on-screen notice from Zega Logos.

    Disputes

    If there is any dispute relating in any way to the client's visit to the company's Website or to services that they purchase through the site, the disputes shall be submitted to the Dispute Handling Department.

    Site Policies, Modification & Severability

    We would appreciate the visitor to review all other policies, such as the Pricing policy, posted at this site. These policies also govern the client's visit to our site. The Company reserves the right to make changes within the site, policies, and the Conditions of Use at any time. If any of these conditions are deemed invalid, void, or for any reason unenforceable, it shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

    Means of Reaching the Company:

    The pathway to all communications, starting from the purchase to the delivery process to the completion of order is done in any of the following methods:

    • Chat
    • Emails
    • Customer Service Call Center:
    • Fax
    • Other than these methods of communication, none are valid.



    Bill of Rights


    Safe Shopping

    When a client shops at this site, they shall be one of the numerous customers who has safely shopped with us without credit card fraud. If the customer feels more comfortable, they may place an order by phone.

    No Obligation

    Our Personal Notification Services, such as E-mail, are provided free of charge, and the client is under no obligation to buy anything.

    Unsubscribing

    The client can unsubscribe or change their subscription to any of our Personal Notification Services at any time simply by sending an email to unsubscribe@zegalogos.com

    Note: Use of the stolen credit cards is strictly prohibited and is considered to be a serious crime. We work in close collaboration to fight cyber-crime and make sure that all fraudulent orders are reported to the Federal and State Agencies.